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Please reach us at if you cannot find an answer to your question.
Stay In The Mountains offers flexible cancellation policies for many of our travel services. Please refer to the specific service's terms and conditions for more information.
Stay In The Mountains does not own rental properties. Rather, we connect you to owners. Owners can set their own terms. If you are interested in a property on our site and the cancellation policy is not clear please reach out at teams@stayinthemountains.com and we will get you an answer. Our owners are reasonablke and want to work with you - please do not hesitate to share your preferred policy and we are happy to see if Owners can accommodate.
For minor damage we will assess a fee for repairs. If the item is beyond repair, or lost or stolen we will charge you replacement value price to replace the item. We do offer insurance - please ask. Insurance will not cover any negligent, wanton or willful conduct or not securing your item and having it stolen.
Stay In The Mountains does not own rental properties. Each owner will ask you to sign a Rental Agreement and the damages will be in that Agreement.
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